Do Kirana Stores Need Shop Management

Whether you’re opening your first kirana shop or you have been in the grocery business for several years, you will know that managing daily operations matter the most to you. 

That’s why having the right shop management app can improve your shop’s bottom line by putting all the controls in your hands. 

Most importantly, investing in a shop management app is affordable and gives you a wide range of features and operations to run your online grocery store smoothly.

During 2020, almost every customer across the country had to turn to their local kirana stores for daily provisions. That’s because all the big stores, malls and large retail shops were unable to deliver due to supply chain problems. 

As a kirana owner, you had to rely on your links with your local distributors to help you serve your customer. 

This situation revealed to everybody–both shop owners and customers–how the local kirana store was an essential part of daily life.

Some kirana stores that had earlier adopted digital transformation upgraded to serve their customers through omnichannel routes such as phone deliveries and WhatsApp requests.

While others saw the benefits of using a shop management app to handle inventory management, demand and supply, accounts, customer orders, and delivery.

As more and more small shops begin to accept digital modes of payment, it shows their eagerness to move to modern digital practices. 

If you do not have a shop management app for your online grocery store and you’re looking to know why it is important, here are valid reasons to invest in it today.

• Helps accommodate new customer preferences: With social restrictions and lockdowns making online purchases more common and acceptable, this new retailing format is a sign of the times. Its growing popularity shows how people’s preferences of buying products are now going online.
• Brings immediate improvement in operations: With a shop management app, you will instantly see how you can manage your kirana shop in just a fraction of the time it is currently taking you. By modernising your kirana store with a shop management app, you will receive significant gains in sales turnover and profits. Also, your shop app will give you better inventory management as it informs you in real time about stock levels.

• Invites more shoppers to your store: With a shop management app, you will have the time to focus on increasing your business as the app takes care of your daily operations in just a few minutes. You can then find ways to reach out to your customers, revamp your online grocery store and introduce new promotions to reward your loyal customers.
• Improves customer service: When you have complete control over your inventory, it allows you to serve your customers better. That’s because your customers will no longer need to go to your competitors if you have the stock they need in your store. The inventory management system in your shop management app will allow you to track customer demands, backorders and production.
• Allows for affordable inventory costs: One of the biggest advantages of using a shop management app is the complete control you will receive on your inventory in the palm of your hands, without having to count the stock items physically. 

The shop management app will show you how your online grocery store can free up your cash reserves by giving you greater visibility on stock levels.

A shop management app is a fully integrated retail software. It will:

• Digitise your billing
• Manage your inventory
• Give you instant MIS reports
• Reveal sales process
• Handle accounting and billing and perform several other necessary operations helpful in managing your kirana store.

Thanks to its automated operations, your shop management app will give you precise control and free up your time to do other important business growth activities.

It’s time to modernise your kirana shop by adopting a shop management app to continue serving your neighbourhood and expanding your business.

Manage your entire kirana shop on a single smart shop management app from Zadinga. From taking care of inventory, keeping track of stock, accepting all kinds of payments at the touch of a button, Zadinga offers you real-time updates on how to optimise your inventory through its stock alert notification. 

This powerful retail shop management app can also help you run promotions, discounts and other marketing activities to ensure your customers keep returning to your store. Find out how Zadinga can work for you today.