- Today, customers can get whatever they want within minutes right at their doorstep, through hyperlocal delivery.
- The best retailers ensure not only the delivery of products but also the tracking of packages at every step.
- As an online retail shop that offers delivery tracking with hyperlocal delivery services, you can improve customer satisfaction and increase your sales.
The days when customers had to wait in long queues to buy products they need are fast disappearing. Today, they can get whatever they want within minutes right at their doorstep, through hyperlocal delivery.
But the best retailers ensure not only the delivery of products but also the tracking of packages at every step.
Delivery tracking not only helps the customer know about the status of their package but portrays the business as tech-savvy and professional and assists in the creation of a loyal customer base.
When customers can track the delivery of their product from the very moment it was packaged, to when they receive it in their homes, you will see an improvement in their satisfaction levels—the most obvious benefit of which is a gradual increase in sales.
How to add delivery tracking
One way to offer delivery tracking with hyperlocal delivery services is through your retail shop app.
While using third-party delivery companies to deliver products to customers means that the onus of sharing information lies with them, opting for self-delivery means that this is your lookout.
As a retailer who is trying to establish a brand, you can provide customers with tracking information by sending an email, text message, or WhatsApp message.
Benefits of offering delivery tracking
Many online retailers are starting to include delivery tracking with hyperlocal delivery services as part of their customer service and retail experience.
As an online retail shop that offers delivery tracking, you can offer a better customer experience and create a new set of customer expectations.
Suppose you are selling products through a retail shop, or you are a business that is planning to expand and sell products through your online shop.
In that case, you can also offer delivery tracking with hyperlocal delivery services to your customers to gain an edge over your competitors.
Provide delivery tracking through Zadinga
Delivery tracking with hyperlocal delivery services is one of the newest trends for modern business. It is important to understand how this concept will work for your online retail business.
With Zadinga, you can offer delivery tracking services to your customers.
Retailers using self-delivery will be able to inform their customers about the status of their order through a WhatsApp link activated by an OTP. The customer will be notified at every step of the way with messages like “Order Confirmed”, “Out for Delivery” and “Order Delivered”.
If you want to offer delivery tracking with hyperlocal delivery services, consider Zadinga! With Zadinga’s shop management app, you can automate inventory management, open an online shop, offer hyperlocal delivery and do much more.
There are many benefits to having delivery tracking with hyperlocal delivery services, so don’t wait. Get started with Zadinga today!